Hitachi Tool Warranty Information

Hitachi Tool Warranty Information

30-Day Satisfaction Guarantee

 All Koki Holdings America Ltd. USA and Canada products (hereinafter the "Koki Holdings America Product/s") are inspected before they leave the factories to ensure the highest quality for customers. If you are not satisfied with any Hitachi tool within 30 days of purchase, please return the product; complete with retail packaging and components, with receipt to the original place of purchase for a refund or replacement. This guarantee covers power tools only and excludes 2-cycle & 4-cycle gas powered equipment, which carry a 10-day Satisfaction Guarantee. See the Koki Holdings America Ltd. "Limited Warranty" below for accessories & parts and further warranty information.

Limited Warranty

Professional 5-Year Limited Warranty

This warranty extends to the original purchaser of the Koki Holdings America Product/s. Koki Holdings America Product/s are warranted to the original purchaser to be free from defect in materials and workmanship for a period of five (5) years from the original purchase date. (See exceptions below.)

Exceptions Include:

Lifetime Lithium Ion Tool Warranty

The product categories listed below are warranted to the original purchaser to be free from defect in materials and workmanship for a Lifetime from the original purchase date. Lifetime is defined as the serviceable life of the product. This is defined as the period during which all components are available.

Cordless Lithium Ion BlowersCordless Lithium Ion Circular Saws
Cordless Lithium Ion Driver DrillsCordless Lithium Ion Hammer Drills
Cordless Lithium Ion Impact DriversCordless Lithium Ion Impact Wrenches
Cordless Lithium Ion Jig SawsCordless Lithium Ion Mini Grinders
Cordless Lithium Ion NailersCordless Lithium Ion Nibbers
Cordless Lithium Ion Oscillating ToolsCordless Lithium Ion Planers
Cordless Lithium Ion PlanersCordless Lithium Ion Reciprocating Saws
Cordless Lithium Ion Right Angle DrillsCordless Lithium Ion Shears

 

Two Year Warranty

The product categories listed below are warranted to the original purchaser to be free from defect in materials and workmanship for a period of two (2) years from the original purchase date.

Benchtop Band SawsBenchtop Belt & Disc Sanders
Benchtop Metal Dry-Cut SawsBenchtop Drill Presses
Lithium Ion BatteriesBenchtop Planers
Benchtop Scroll SawsTable Saws

 

One Year Warranty

The product categories listed below are warranted to the original purchaser to be free from defect in materials and workmanship for a period of one (1) year from the original purchase date.

Air CompressorsChargersConcrete Cutters
Corded GrindersCorded Hammer DrillsCorded Rotary Hammers
Cordless Gas Powered NailersCordless GrindersCordless Lithium Ion Vacuums
Cordless Rotary HammersDemolition HammersGas Powered Cut-Off Saws
GeneratorsHeat GunsNiCd & NiMH Batteries
Portable Cut-Off SawsRadiosReserve Air Tank
Superdrive   

 

90-Day Warranty

The product categories listed below are warranted to the original purchaser to be free from defect in materials and workmanship for a period of ninety (90) days from the original purchase date.

BumpersDriver BladesHammer Tackers
O-Rings  

30-Day Warranty

The product category listed below is warranted to the original purchaser to be free from defect in materials and workmanship for a period of thirty (30) days from the original purchase date.

Accessory Products (Excludes Fasteners)

Warranty coverage is conditioned upon the purchaser furnishing Koki Holdings America or its Authorized Service Center with adequate written proof of the original purchase date.

Owner's Registration Card

 The return of the Owner's Registration Card by the original purchaser within ten (10) days after the original purchase date is not a condition precedent to coverage under this warranty.

Warranty Coverage

 This Koki Holdings America Product/s is warranted by Koki Holdings America Ltd. against defective materials or workmanship.

 This warranty is void if: defects in materials or workmanship or damages result from repairs or alterations which have been made or attempted by others or the unauthorized use of nonconforming parts; the damage is due to normal wear and tear, the damage is due to abuse (including overloading of the Hitachi Product beyond capacity), failure to operate the unit in the manner specified by the owners manual, improper maintenance, improper set up or altered products, neglect or accident, improper adjustments, operation at engine speeds above Koki Holdings America Ltd. recommendations, operation of product with incorrect fuel to oil ratio, failures due to contaminated fuel, cutting attachments i.e.: nylon line, blades, etc: or the damage is due to use of the Koki Holdings America Product/s after partial failure or use with improper accessories.

This warranty does not cover repair or replacement of maintenance items including but not limited to, hoses, spark plugs, starter rope, air and fuel filters, clutch shoes, vibration isolators, throttle cables, lubricants, belts and all cutting attachments, etc. Normal maintenance and adjustments to the magneto, points, carburetor, and spark plugs are not considered the responsibility of Koki Holdings America Product/s under this warranty.

Warranty Performance

 DURING THE ABOVE WARRANTY PERIOD, SHOULD YOUR KOKI HOLDINGS PRODUCT/S EXHIBIT A DEFECT IN MATERIALS OR WORKMANSHIP, SUCH DEFECT WILL BE REPAIRED WHEN THE COMPLETE KOKI HOLDINGS PRODUCT/S AND PROOF OF PURCHASE IS RETURNED, POSTAGE PREPAID AND INSURED, TO A KOKI HOLDINGS AUTHORIZED SERVICE CENTER. OTHER THAN THE POSTAGE AND INSURANCE REQUIREMENT, NO CHARGE WILL BE MADE FOR REPAIRS COVERED BY THIS WARRANTY.

Warranty Disclaimers

 NO WARRANTY, ORAL OR WRITTEN, EXPRESSED OR IMPLIED, OTHER THAN THE ABOVE WARRANTY IS MADE WITH REGARD TO THIS KOKI HOLDINGS AMERICA PRODUCT/S. KOKI HOLDINGS AMERICA LTD. DISCLAIMS ANY IMPLIED WARRANTY OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR USE OR PURPOSE, AND ALL OTHER WARRANTIES. IN NO EVENT SHALL KOKI HOLDINGS AMERICA LTD. BE LIABLE FOR ANY INCIDENTAL, SPECIAL, CONSEQUENTIAL OR PUNITIVE DAMAGES, OR FOR ANY COSTS, ATTORNEY FEES, EXPENSES, LOSSES OR DELAYS ALLEGED TO BE AS A CONSEQUENCE OF ANY DAMAGE TO, FAILURE OF, OR DEFECT IN ANY PRUDUCT INCLUDING, BUT NOT LIMITED TO, ANY CLAIMS FOR LOSS OF PROFITS.

Limitations On Warranty Disclaimers 

Some states do not allow limitations on how long an implied warranty lasts, so the above limitations may not apply to you. Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation or exclusion may not apply to you.

Please consult Koki Holdings America Ltd. website for USA: www.metabo-hpt.com 1-800-829-4752 and for CANADA: www.metabo-hpt.ca 1-800-970-2299 to locate your nearest service facility for warranty and non-warranty service on a Metabo HPT or Hitachi product.